Camera privacy, police access, alerts, and everything else people ask before they join.
Privacy & cameras
Your cameras, your control.
No. CrimePulse, law enforcement, and every other user never have access to your camera, device, or app of any kind — not now, not ever. There is no remote connection, no live feed, and no pulling of footage. If an officer needs evidence, they send a clip request, and it is entirely up to you whether to respond. You — and only you — upload the specific video or photo file yourself, the same way you would upload a photo to any other app. Nothing leaves your device unless you personally submit it.
Alerts & incidents
How alerts work.
Set your home address and an alert radius in Settings. When an incident is reported nearby, you get a push, email, or SMS alert (depending on your plan and preferences) scaled to its CrimePulse Score — higher-confidence incidents notify you faster.
Identity & evidence
Anonymity and evidence handling.
Your identity is never shown to other residents. Anonymous reporting uses encrypted identity escrow that can only be unlocked by court order. Law enforcement access to a reporter’s identity requires a lawful request, governed by our Terms of Service.
Plans & pricing
Choosing a plan.
Neighbor Free is free forever — report incidents, get the neighborhood activity digest, and see community alerts. Neighbor Watch ($5.99/mo, 14-day free trial) adds hyper-local instant alerts, camera opt-in, and the evidence vault. Neighbor Shield ($11.99/mo, 14-day free trial) adds full CrimePulse Score access, cross-incident timeline, and support for multiple homes and communities. See the full comparison in the pricing section on our homepage.
Law enforcement & communities
For agencies and HOAs.
Verified agencies see a triaged incident feed for their jurisdiction and evidence packages with full chain-of-custody — never resident PII unless explicitly shared through an approved clip request or a lawful identity request.